Shipping policy

Orders typically ship with Standard Shipping in 1-3 business days for $9.99 and Economy (3-5 days) for $4.99.

We now ship worldwide, if you do not see a shipping option to your location please email us at aurasugarco@gmail.com. Shipping fees and tax will be added at checkout.

All products shipped in the USA will ship via USPS.

International orders will ship via FedEx, UPS or USPS. Expedited shipping options are available to choose from.

Orders placed on Friday after 3PM PST will begin processing the following Monday. Transit times do NOT include Saturday, Sunday, or Holidays.

Your tracking number will be emailed to you when your order is shipped.

Please make sure that your order is shipping to a secure location, once a package has been delivered to the correct location, we cannot be responsible for lost or stolen packages. Aura Sugar Co. is not liable for any lost shipments. Customers are responsible for claiming all misplaced, lost, undelivered OR "abandoned" shipments directly with Fedex, UPS or USPS. All customers are encouraged to contact Fedex, UPS or USPS about a missing or undelivered package. In the event that your package is lost or misplaced, we will do our best to assist you.